Campus Technology Services (CTS)

Provides user support and technology services for Bryant’s Faculty, Staff and Students.

Unistructure 3^rd Floor Rotunda

The Help Desk supports all of Bryant’s Faculty and Staff in their day-to-day operations and facilitates the effective use of campus-wide technology by offering productive computing environments while providing quick resolutions of technical issues.

The Help Desk fully supports Bryant owned computer equipment. We can answer general questions concerning personally owned equipment, but cannot make repairs or install software.

You should contact the Help Desk when:

• you encounter a problem with your equipment
• you receive an error message
• your software is not working properly
• you have a question about your computer’s operation
• you want to connect your computer to the Bryant network
• you want to register your smartphone or tablet on the network
• you have any question pertaining to campus technology

The Help Desk is for faculty and staff only. Please send students to Laptop Central for help with their computer issues. Faculty and staff can borrow a laptop from the Help Desk for short periods (up to two weeks).

All purchases of computer equipment, accessories or software should be done through the Help Desk.  Information Services has established standards of computing hardware to ensure compatibility with the network systems used on campus.

Hours of operation are Monday through Friday, 8:30am to 4:30pm.

Additional information can be found at: https://is.bryant.edu/services/end-point-computing/computing-support/administrative-computing

Contact the CTS Help Desk at x6111 or via email at helpdesk@bryant.edu.

1^st Floor Bello Center

Laptop Central is the Bryant student technology Help Desk and provides on-campus six-day-a-week hardware and software technical support to the student body. As a hardware Self-Warranty Maintainer site, Laptop Central’s staff provide 1 day turn around for any hardware or software repair a student’s laptop might require, and have maintained a 97% or higher satisfaction rating with the Bryant student population for the past 19 years for the quality of their service.

Hours of operation are Monday through Thursday 10:00am to 7:pm, Friday 10:00am to 4:30pm and Sunday 12:00pm to 6:00pm.

Additional information can be found at: https://is.bryant.edu/services/end-point-computing/computing-support/student-laptops

Contact Laptop Central at x6550 or via email at laptopcentral@bryant.edu.

The My Bryant Portal located at https://my.bryant.edu is a central internal communication tool for the entire Bryant Community where announcements, department newsletters, class cancellations, and upcoming events are easily visible on the home page. Important information such as building hours, links to third party applications utilized on campus, submitting work orders, requesting room reservations, reporting technical issues, requesting equipment, and referring a student of concern is available here. Visit the My Bryant Portal daily to stay informed.

Canvas is a course management system that supports online learning and teaching. It allows professors to post grades, information, and assignments online. It is being used by universities and colleges all over the world.

Canvas offers a more user-friendly experience for students, staff, and faculty, and provides tools and features that can expand learning activities, improve assessment strategies, and provide new opportunities for collaboration. Program coordinators and Chairs will find the Outcomes Assessment features in Canvas particularly helpful in assessing course- and program level learning outcomes. Coordination of multi-section courses is also much easier for both instructors and course coordinators with tools to combine sections for to create “blueprints” for multiple sections.

Canvas’s mobile app for both instructors and students offer a huge improvement over other learning management systems. Apps are available for both iOS and Android.

You can access Canvas and related resources through our Canvas portal: https://canvas.bryant.edu

Banner is the university enterprise system comprising modules for Admission, Student, Registration, Advising, Finance, Alumni, and Development. Faculty options available in Banner Self-Service are class information (class lists with photos), course information, official grade entry, etc. Faculty have the option to enroll in emergency text message announcements through Banner Self-Service.  Banner can be accessed by visiting the MyBryant Portal and selecting Banner under the Quick Launch menu.